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How to Change Your Password 🗝️

A step-by-step guide to resetting your password and resolving multi-factor authentication access issues, ensuring secure account recovery.

Updated at June 19th, 2025

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This guide shows you how to change your password. Whether you're still using the temporary password you received when first joining the platform, or it’s simply time for an update, you’ll find a clear step-by-step guide below on how to update your own password. 🗝️

Step-by-step guide

  1. Log in to the Murphy platform on a browser.
     
  2. Click “Show more” in the left-hand menu.
     
  3. Go to “My profile”.
     
  4. Scroll to the bottom of the profile page.
     
  5. Click “Change password”.
    Note: this label is in English regardless of your language settings.
     
  6. Fill in the form fields:
    1. Old password
    2. New password
    3. Confirm new password
       
  7. Click “Continue”.
     
  8. You’ll be logged out.
     
  9. Log in again using your new password.

 

NOTE: After resetting your password, remember to update it in all connected applications and devices.

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