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Send one-way alert messages

Updated at April 8th, 2025

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If you're using the on-premise version (not logging in via app.murphysolution.com), you might be on an older version of this feature. Scroll down for help and support.



  1. Start at the main page 
     
  2. Click ALERT
     
  3. Click One-way

  4. Choose communication channels - if they should get an email, SMS, notification to the Murphy mobile app, or all the alternatives.

  5. Write a title

  6. Write your message

  7. Choose recipients - Individual recipients and/ or contact groups 
    • The symbols, when viewing the recipients list, mean the following:
      • Text symbol = the recipient has a mobile number
      • @ = The recipient has an e-mail address
      • Phone = the recipient has downloaded the Murphy mobile app and logged in at least one time on the mobile app

  8. Confirmation - Makus sure everything is correct and than press Proceed to Send
     
  9. Click Send
     
  10. Now you see the "Sent alert"-page where you can click on all the sent messages.

 

Remember that this is a one-way communication. If you want your recipients to be able to answer, use a two-way alert. 





The on-premise/ older version

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  1. Start at the main page 
     
  2. Click ALERT
     
  3. Click One-way

  4. Write a title

  5. Write your message
     
  6. Choose recipients and if they should get an email, SMS, notification to the Murphy mobile app, or all the alternatives.
    • The symbols, when viewing the recipients list, means the following:
      • SMS symbol = the recipient has a mobile number
      • Letter = the recipient has an e-mail address
      • Bell = the recipient has downloaded the Murphy mobile app and logged in at least one time on the mobile app 


  7. The confirm pup-up will appear, double check your message 
     
  8. Click Send
     
  9. Now you see the "Sent alert"-page where you can click on all the sent messages.

 

Remember that this is a one-way communication. If you want your recipients to be able to answer - use two-way alert. 

 

broadcast notify one-way message alert

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