If you're using the on-premise version (not logging in via app.murphysolution.com), you might be on an older version of this feature. Scroll down for help and support.

1. Start at the main page 
   
   
2. Click ALERT
   
   
3. Click Two-way
   
   
4. Choose communication channels - if they should get an email, SMS, notification to the Murphy mobile app, or all the alternatives.
   
   
5. Write a title
   
   
6. Write your message
   
   
7. Write your question
   1. The user can only answer yes or no, and free text
   
   
8. Choose recipients - Individual recipients and/ or contact groups 
   • The symbols, when viewing the recipients list, mean the following:
     • Text symbol = the recipient has a mobile number
     • @ = The recipient has an e-mail address
     • Phone = the recipient has downloaded the Murphy mobile app and logged in at least one time on the mobile app
       
       
       
9. Confirmation - Make sure everything is correct and then press Proceed to Send
    
10. Click Send
     
11. Now you see the "Sent alert"-page where you can click on all the sent messages.
    
    
12. Click on the message that you just sent, and now you can see everyone's answer.

Remember that this is a two-way communication. If you do not want your recipients to be able to answer - use one-way alert. 

The on-premise/ older version

1. Start at the main page 
   
   
2. Click ALERT
   
   
3. Click Two-way
   
   
4. Write a title
   
   
5. Write your message
   
   
6. Write your question
   1. The user can only answer yes or no, and free text
      
      
7. Choose recipients and if they should get an email, SMS, notification to the Murphy mobile app, or all the alternatives.
   • The symbols, when viewing the recipients list, mean the following:
     • SMS symbol = the recipient has a mobile number
     • Letter = the recipient has an e-mail address
     • Bell = The recipient has downloaded the Murphy mobile app and logged in at least one time on the mobile app 
       
       
       
8. The confirm pop-up will appear, double-check your message 
   
   
9. Click Send
   
   
10. Now you see the "Sent alert"-page where you can click on all the sent messages.
    
    
11. Click on the message that you just sent, and now you can see everyone's answer.

Remember that this is a two-way communication. If you do not want your recipients to be able to answer - use one-way alert.