Tips for introducing Murphy to your team
Intro
A successful implementation requires planning and communication. Here are some tips and templates for introducing Murphy to your team smoothly.
Steps
1. Prepare materials – create a short presentation or information sheet that describes why you are implementing Murphy, what problems it solves, and what the expectations are.
2. Communication – send a welcome email to employees/colleagues explaining what Murphy is, how to log in, and where to find support. Include links to the knowledge base and tutorial videos for the specific modules that are extra important to you in the start-up phase.
3. Schedule a kick‑off meeting – hold a session where you show how to navigate the system, send alerts, and report incidents. Let participants practise in a test environment.
4. Appoint super users – identify a few people who receive extra training and can act as internal ambassadors and support for their colleagues.
5. Follow up after launch – gather feedback after a few weeks. Are there questions or obstacles? Adjust the training materials accordingly.
6. Avoid common pitfalls – don’t introduce too much at once. Start with the most critical features and expand as the team becomes comfortable.
Tips
- Remind the team that the mobile app provides quick access to alerts, including the ability to receive notifications and activate incident protocols.
- Use fun examples or gamification to make training more engaging.